How I Work

  • 1. Diagnose

    Assess workflows, team dynamics, and execution gaps through stakeholder interviews and process mapping.

  • 2. Align

    Clarify ownership, priorities, and communication structures across teams.

  • 3. Design

    Build improved workflows, systems, and operating models tailored to the organization.

  • 4. Implement

    Roll out changes, track improvements, and refine for long-term sustainability.

The Benefits of Hiring an Operations Excellence Consultant

Let’s discuss how I can help increase your productivity goals.

No Need to Hire

Considering another hiring another full time employee? Looking for room in the budget? Considering a Marketing Operations Specialist?

An experienced Operations Excellence Consultant can onboard quickly, efficiently (and objectively) identify the root causes. Saving you time and money.

Keep Your Team Focused

You might be considering who on your team can help solve some of your operations problems. Is there anyone on staff with the right skillset? Will we have to pay them more? Promote? Handle internal politics or confusion?

Your business needs to keep moving forward. By hiring an Operations Excellence Consultant, your team (and you) can stay focused.

I’m Experienced

I’ve done this - in real settings under fast deadlines and dwindling funding. When you’re moving this fast, communication is key. I have experience working with a wide range of startups including in-house and as an agency partner, and I understand the unique mindset needed to be successful in this space.

 
 
 

What Makes My Approach Different

I combine operational system design with a background in mediation and conflict resolution. This means I don’t just fix processes—I address the underlying team dynamics that often cause breakdowns in execution, including:

  • unclear ownership

  • stakeholder misalignment

  • communication friction

The result is not just better systems—but teams that work together more effectively.

 
 

My Specialties

  • Distributed Teams

  • Startups

  • Marketing Agencies

Let’s Connect